Laura is an experienced CRM manager having worked in professional services for 11 years. She has experience with system implementation, re-launch and removal and has worked for a range of firms, including Berwin Leighton Paisner, Reynolds Porter Chamberlain, and Turley. Before entering professional services she worked in television and film as a make-up artist and wardrobe assistant.
Laura has a degree in Theatre Studies and believes this is what helps her deliver her training in a creative way.
Before embarking on a career in CRM Laura worked in film and television getting her big break washing and ironing daytime TV and soap personalities’ laundry!
A self-confessed geek, Laura has an encyclopedic knowledge of Buffy and a love of all things sci-fi.
Laura worked with a firm who had their CRM system for over 10 years but had never had an administrator in place. She relished the challenge of formalising a data cleaning strategy, re-launching the system to the firm, re-training all users and enhancing marketing usage.