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Keeping Data Simple V2

Keeping Data Simple V2

Keeping Data Simple In the previous blog in this series about Keeping Data Simple, I talked about Rule number 1 and the need to implement a focused data management strategy.  In the past when we rolled-out CRM systems we told our users that they had to share all their...
Keeping Data Simple

Keeping Data Simple

There are many different things that can ensure that your CRM implementation is successful, a clear set of objectives, senior management support, an effective training and communication programme. However if you have all of these things in place, one other thing is...
The Training Debate.

The Training Debate.

How many of us have sat in a training room for hours on end and have come out wondering just what it is we were supposed to learn and if we can get by without ever having to put it into practice? Whilst I understand the arguments for group training we must ask the...